FAQ

cineXtools is a stand-alone media-file and deliverables management application made up of several modules. These tools are companions to your non-linear editor and the file delivery process.

The primary module is cineXinsert. This provides the ability to overwrite video, audio and close caption data into existing flat files. These inserts are not adding to a package, they are true overwrites where the original data is replaced by new data.

Yep… We’re talking about file deliverables without tedious re-exports and mind-numbing, repetitive QCs to fix problems.

cineXtools modules:

  • cineXinsert: overwrite video, audio and CC patches into your flat program files.
  • Timecode editor: change the TC type, start and run time of your file instantaneously.
  • Trim and Extend: remove tops or tails from existing files and soon add black filler to the start, middle or end of a file for subsequent inserts.
  • Rewrap and Audio Versioning: add or remove audio tracks (32max), remap existing audio tracks and marry wave audio files and master video files.
  • Create Insert Media: generate black files for subsequent use as insert destinations.
The core module in cineXtools is cineXinsert. This provides the ability to overwrite video, audio and close caption data into existing flat files.

cineXinsert is running on Cinedeck’s revolutionary file-based insert editing engine, available as software in cineXtools and supported on all Cinedeck hardware. This true file-based insert editing capability returns the production flexibility originally available with linear tape that was lost as files became the standard for recording, editing and distribution.

Just like on tape, these inserts are not adding to a package, they are true overwrites where the original data is replaced by new data. This allows you to create deliverables without tedious re-exports and mind-numbing, repetitive QCs to fix problems.

cineXinsert can currently be used on MOV, MXF Op1A and MXF OpAtom files containing ProRes, DNxHD, XDCAMHD and AVC-Intra. In addition, cineXinsert supports DPX files.

cineXinsert is the core module of cineXtools and is included in all purchases so to buy cineX, you go to this page and select the type of license you want. There are also some resellers and system integrators that sell cineX. Contact us for more information. 
You can pay via ACH bank transfer, PayPal and with most credit cards.
Credit card purchases made via the Cinedeck site are processed by PayPal.
Insert editing in this context is the process of overwriting existing content with new content.
In simple terms, the overwrite process depends on several factors – For starters, in the digital world, everything is well defined by the fact that it’s all made up of 1s and 0s. This makes finding things pretty easy. The insert edit engine also leverages timecode to identify frames but it is important to note that the process is hindered when the frames are different sizes (VBR) because new content will not necessarily fit the existing space.
Anyway, once the destination and source are identified, the bits in the source are used to replace the bits in the destination – new 1s and 0s being laid down and replacing the unwanted 1s and 0s.

There is a separate discussion about ProRes re-wrapping in this FAQ.

cineXtools originally released as Mac only but it became available for Windows as of 2017.

Both versions support all the same features and generally you can use any Mac running OS X 10.9 {AKA Mavericks} or newer and any Windows system running Windows 7 x64 (64-bit) service pack 1 or newer.
See System Requirements for details.

Yes, all versions of cineXtools for Windows and Mac support ProRes and ProRes is of course also supported on the Cinedeck hardware systems.
ProRes is a very common codec used to encode files that are typically VBR or Variable Bit Rate. With VBR, each frame is compressed, using a flexible amount of data (the variable data rate) – just enough data is used to capture the whole frame while always keeping each compressed frame under a maximum size. Differing amounts of data used to compress each frame results is every one being a slightly different size.

In order to do video inserts into a target file, each frame needs to be the same size. This is known as CBR or Constant Bit Rate.

The cineX ProRes rewrap from VBR to CBR is a padding process. The re-wrap simply adds a bunch of 0s to each frame so every frame takes up the same amount of space. This must not be confused with re-encoding… The video is not uncompressed and recompressed so the re-wrap has no effect on the video essence and the re-wrap is very fast, much like a file copy.

You might compare the re-wrap with water balloons where each one has a slightly different amount of water but you want the balloons to all be the same size. To do that you could just add a bit of air to each balloon until all of them are the same size as the largest balloon.
And yes, this process can be reversed (the air can be let back out) and just as important, other codecs such as DNx are already CBR so do not require the padding process.

We have learned from the Cinedeck and cineXtools user base that most Broadcasters, Studios, etc. will accept ProRes CBR however, even in situations where your customer will not accept CBR ProRes, it is still a valuable tool.
We recommend that when a show is completed, a CBR mezzanine file be immediately created. This will be used for any subsequent steps such as creating different slate versions and of course for any fixes. Working with such an intermediate still eliminates the time lost doing full re-export and QC sessions and if required, a CBR ProRes can be rewrapped again as VBR for final delivery.

Cinedeck is working with some of the non-linear editor manufacturers to integrate or make CBR ProRes available as an export option and are working to assure all companies will accept CBR.

No, you no longer need an iLok USB dongle to use cineXinsert. Starting in 2017, machine-based licenses became the default way to authorize the cineXtools application.

So the licenses are in fact still iLok but iLok licenses can be installed in a specific individual computer or they can be installed in a portable iLok USB license key. Both types of installations can be transferred from one machine or device to another by deactivating the first and then activating the second. For the moment, that process requires the use of the iLok License Manager application.

The iLok license key is a USB smart device that holds software licenses. A single iLok can store hundreds of licenses from multiple software publishers and multiple iLoks can be connected to a computer to authorize software products.
To use an iLok USB key with cineXtools, it must be 2nd Generation or newer.
iLok license manager is a free downloadable application used to manage iLok licenses. Once you receive a license in your iLok account, you can use License Manager to activate the license on your machine or on an iLok USB license key.
License Manager can also be used to transfer licenses between Machines and iLok USB keys.

License Manager is needed for annual prepaid license plans, to install some trial licenses and if you want to manually transfer licenses between various devices.

cineXtools license purchases and trials that are processed by Gobbler still use iLok licenses but bypass direct use of iLok License Manager. The Gobbler client, downloaded from the Gobbler portal is used for installing the cineX application and activating the license.

Avid has a good iLok License Manager “How To” video: http://learn-cdn.avid.com/KB/Vids/iLokLMOverview.mp4
Note: The narrator mentions that licenses cannot be moved to a computer. That was specific to the Avid licenses.
cineXtools licenses can be moved to a computer or iLok USB key.

Before starting cineXtools, you must first have a license installed on your system or on a connected iLok USB key.

The steps are:

  1. Create an iLok account if you do not already have one.
  2. Install iLok License Manager.
  3. Activate your license on your computer or onto an iLok USB key.
  4. Install and start cineXtools.
1)

Fill in the registration form, making note of your ID, as you will need that going forward.

Open the iLok home page in a new window.

2)

Once you have License Manager installed, open the application and sign in.

 

3)

To activate a cineXtools license, you can click a license and drag it to the computer or iLok USB key or, Right Click (Mac=Control+Click) the license, select the appropriate destination and select “Activate”.

 

If you installed the license on your computer, you are ready to install cineXtools or, if it’s already installed, start cineXtools.

If you installed your license on an iLok USB key, assure your key is connected to the computer before starting cineXtools for the first time.

 

iLok USB Key:

If you are using an iLok USB key on a Windows cineXtools installation, when you first start the application you may see an expiration warning.

This is because the application is searching for a license on the machine.
Select “Continue” and the license located on your iLok USB key will be used.

 

For more information:

View Video Tutorials here.

Download this License Manager overview as a PDF here.

Contact Cinedeck Support for additional assistance if needed.

When starting iLok license manager or cineXtools on a Windows system, it is possible that the application will simply not start or will display one of these error messages:

This is because the required Pace License Service has not properly started.

From the “Run” or “Ask Me Anything” dialog in the Start Menu, type “services.msc” (without quotes).

When it appears in the menu list, right click “services” and select “Run as Administrator” and press “ENTER.

Navigate down through the list at the right of the Services window and right click on “Pace License Services”.

Select “Start” from the menu.

Try running the application again.

Contact Cinedeck Support for additional assistance if needed.

First, you will need administrator privileges to install cineXtools.

Windows 10:

Follow the standard procedures for installation on Mac or PC.

If you are installing on Windows 10, its possible this dialog will appear when you first start the installer. This is normal.

Click on More Info and then, at the following dialog, select “Run anyway”.

The Windows 10 installation will proceed normally after that.

Windows 7:

If installing on Windows 7, a similar dialog may appear.

Select “Run” and the Windows 7 installation will proceed.

In addition, for Windows 7, assure your system is fully up to date. If you have a missing files issue, additional information regarding Windows 7 installations is here.

Contact Cinedeck Support for additional assistance if needed.

Gobbler is an on-line service company that manages software subscriptions like cineXtools. In the case of cineX, Gobbler manages secure credit card and PayPal payments through their portal. They also handle licensing, application installation and updates through the Gobbler client application.
https://www.gobbler.com/cinextools/
Yes… If you go to this link and fill out our simple survey, you will be directed to a license request form.
Currently, trial licenses are for seven days but they can be extended upon request. Additional trial options are in development.

Note: You will need an iLok account and iLok’s license manager is needed to transfer and activate your license on your machine or an iLok USB license key.

Yup, a Quick Start guide can be found here. (The link will open the PDF in a new window)